Hansons Portage windows Concludes Customer Satisfaction Survey, Developed to Strengthen Customer Service Efforts
Portage windows reports on the conclusion of the company's previously reported customer survey
After weeks of research, Hansons Portage windows has concluded its long awaited customer satisfaction survey; which the company intends to use as a valuable tool in strengthening the efforts of their customer service department. A spokesman for the Portage windows company reports that the company "took exhaustive steps in completing the survey so that every aspect of the customer service interaction could reach the highest levels possible."
"We are more than just a company that advertises the quality of our Portage windows service, we are a company that believes in providing true service to our clients. It's not just a matter of churning and burning clients, as many of our competitors do, it's a matter of taking pride in the services that we offer, and treating each and every client as if they matter; because indeed, they do."
"What we discovered through our research, was that the key element in successful interaction with our clients is accessibility. Many of our clients praised our efforts in making ourselves accessible to them when questions or concerns arose, but in a few cases, we were shown that the occasional customer did experience what they perceive to be a bit of a delay in getting their calls processed. The truth is that these customers receive their responses within the allotted time, but it seemed as though there was a delay because our clients have become accustomed to receiving their products much faster than the timelines that we have advertised - we simply like to under promise and over deliver. But now knowing that we've gotten our customers used to our faster speed, we will make every endeavor to keep up the pace, because at the end of the day, we are a consumer driven Portage windows business."
About Hansons Windows:
When you invest in your home, don't you want the job done by a company that will back their products and work with actions and not words? We're so confident the products we install are the best in the industry, that if something goes wrong we'll take care of it, no questions asked. Our guarantees are second to none. Thank you for choosing Hansons! You're well on your way to a more beautiful, more energy efficient, and more valuable home. The Hansons family is eager to serve your family. We can't wait to help you "Get it Done."
Contact Information:
Hansons Windows
Brian Elias
Tel: 248-581-3030
webmaster@hansons.com
http://portagewindows.blogspot.com/
"We are more than just a company that advertises the quality of our Portage windows service, we are a company that believes in providing true service to our clients. It's not just a matter of churning and burning clients, as many of our competitors do, it's a matter of taking pride in the services that we offer, and treating each and every client as if they matter; because indeed, they do."
"What we discovered through our research, was that the key element in successful interaction with our clients is accessibility. Many of our clients praised our efforts in making ourselves accessible to them when questions or concerns arose, but in a few cases, we were shown that the occasional customer did experience what they perceive to be a bit of a delay in getting their calls processed. The truth is that these customers receive their responses within the allotted time, but it seemed as though there was a delay because our clients have become accustomed to receiving their products much faster than the timelines that we have advertised - we simply like to under promise and over deliver. But now knowing that we've gotten our customers used to our faster speed, we will make every endeavor to keep up the pace, because at the end of the day, we are a consumer driven Portage windows business."
About Hansons Windows:
When you invest in your home, don't you want the job done by a company that will back their products and work with actions and not words? We're so confident the products we install are the best in the industry, that if something goes wrong we'll take care of it, no questions asked. Our guarantees are second to none. Thank you for choosing Hansons! You're well on your way to a more beautiful, more energy efficient, and more valuable home. The Hansons family is eager to serve your family. We can't wait to help you "Get it Done."
Contact Information:
Hansons Windows
Brian Elias
Tel: 248-581-3030
webmaster@hansons.com
http://portagewindows.blogspot.com/
Contact Information:
Hansons
Brian Elias
Tel: 248-581-3030
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